Author Topic: missing from HOF missing points, missing registration, missing bonus  (Read 557 times)

Lisa Schmit In The Zone Agility

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Would you please fix these errors for me?

 JP7 is still missing from the Silver MODSQUAD in the Hall of Fame

Tandem is missing  bonus points from   January   
10   Bonus   ECS-V   1405   ECC-1400   1/13/2019            In The Zone Agility Jan-19   Merged

Inspire is missing from my list of dogs.

Thank you for rectifying these issues for me,
Lisa

« Last Edit: April 15, 2019, 04:20:07 AM by Lisa Schmit In The Zone Agility »
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Chris Nelson

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Re: missing from HOF missing points, missing registration, missing bonus
« Reply #1 on: April 17, 2019, 01:18:34 PM »
As I mentioned in our last email, the MODSQUAD was missing from your point history and we needed to correct that first, now that it's been corrected there your name will show up in the hall of fame on the next update.    If I have time I'll manually update it.

Via our emails the bonus has been corrected.

Inspire was registered to Barbara Glass for some reason.  Just got it switched over to your name

Lindsey Cooper

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Re: missing from HOF missing points, missing registration, missing bonus
« Reply #2 on: April 17, 2019, 04:20:14 PM »
Are things like this better resolved by emailing support@nadac.com vs posting publicly on the forum?

I know if I have an issue that isn't related to other people/dogs, I send an email. I figure nobody else needs to involved besides me and whomever at NADAC can make the updates.

Lindsey