NADAC Forum

General => General Discussion => Topic started by: Chris Nelson on May 20, 2012, 09:16:49 PM

Title: Can't log into Member Section
Post by: Chris Nelson on May 20, 2012, 09:16:49 PM
So we keep logs of failed and successful log in attempts to the member section.    And there is a LOT more failed attempts than successful ones.

But I don't get too many emails saying 'I can't get in'.

So I ask that if you can't get in, please email me.   Things have slowed down and we are getting into a rhythm.  So time is coming more easily.    And I really do want everyone to be able to access that area.

Plus it's handy for us to have updated emails for our people, then we can get into contact with you.   And 98% of the issues with logging in are because of outdated emails.

You can contact me through the forum using the PM option (Private Message) or through my work email: nadacchris@gmail.com

-
The Management
Title: Re: Can't log into Member Section
Post by: Renate B. on May 22, 2012, 09:53:15 AM
You got it! It just took me 3 attempts to log in.

Renate B.
Title: Re: Can't log into Member Section
Post by: Chris Nelson on May 22, 2012, 05:04:27 PM
Also keep in mind the Member Section does NOT use your forum username and password.

They are two completely separate places.

I see a lot of folks trying to log in using their forum usernames and not having much luck.

And the email address it wants is the one we have in our main files, most likely what you used when you registered.   Unless of course you sent us a note saying you changed emails.
Title: Re: Can't log into Member Section
Post by: vjagility on May 23, 2012, 02:44:57 PM
Is the Member section for associate members?
Title: Re: Can't log into Member Section
Post by: mary holmes on May 15, 2013, 08:06:00 AM
 :-[ Chris I can't log into the member section.  I tried for 3 days.  I was trying to find my old associate number but I think the I will just get a new one. I don't know what is wrong with the members section but I kept getting pop-ups.
Mary Holmes
Title: Re: Can't log into Member Section
Post by: Chris Nelson on May 15, 2013, 09:40:17 AM
AP523

The email we have on file for you is also outdated.  I just went and updated it, so you should be able to get in now.
Title: Re: Can't log into Member Section
Post by: Chris Nelson on May 15, 2013, 09:41:25 AM
And your password is your 5 digit zipcode :)

197**
Title: Re: Can't log into Member Section
Post by: KariHammargren on August 02, 2013, 05:58:22 AM
Hi  Chris,
I have made three attempts at posting something to the forum yesterday, having some trouble with that any ideas or hints on that one???
Thanks
Title: Re: Can't log into Member Section
Post by: Chris Nelson on August 02, 2013, 11:44:57 AM
Umm nothing is coming to mind.

What were the topics you tried to post in?
Title: Re: Can't log into Member Section
Post by: Jo Benn on January 06, 2014, 08:11:34 PM
I have no problem logging into the member section.  However, there is only information there about one of my dogs.  How would I get the information for my other dog?  It shows info for Rashi #12-07120.  It does not show Jake #06-08811.  I've been waiting for an award I requested for Jake several months ago--maybe he got deleted...

Thanks!

Jo Benn
Title: Re: Can't log into Member Section
Post by: Chris Nelson on January 08, 2014, 03:53:47 PM
Hey Jo,

Check it now,  Should be fixed.

Although it looks like Rashi got registered twice, So I'm sure we'll have to get that sorted out :)
Title: Re: Can't log into Member Section
Post by: Jo Benn on January 08, 2014, 05:47:28 PM
Thanks, Chris!  Yes, now all my dogs are there--even my old agility-hating Alli, who was reason I got a new dog who might actually like to do agility. ;D  I have a problem with the awards request tab, though.  It gives me an error.  I'm just trying to find out what had happened with Jake open versatility request.
Thanks for your help!

Jo

PS  And yes, now Rashi is in there twice.
Title: Re: Can't log into Member Section
Post by: Tammy Lenski on January 09, 2014, 01:44:38 PM
Hi, Chris -

I also have no problem logging into the member section but neither of my dogs seems to be connected to me and my membership. I have two dogs: Smudge 11-07119 and Missy 11-07120. Can you help me?

Thanks!
Title: Re: Can't log into Member Section
Post by: Chris Nelson on January 09, 2014, 03:22:33 PM
Try it now Tammy.  Should be good.
Title: Re: Can't log into Member Section
Post by: Jeannie Biggers on January 09, 2014, 03:46:55 PM
Hey Chris... since you are working on it... I can not get in either???
Title: Re: Can't log into Member Section
Post by: Tammy Lenski on January 09, 2014, 04:58:03 PM
Thank you! Looks perfect now.
Title: Re: Can't log into Member Section
Post by: Jo Benn on January 11, 2014, 09:32:41 PM
Chris,
I noticed that Rashi is listed twice, but that he is listed by two different numbers: 12-07120 and 12-07119.  The correct number is 12-07120.  All of his runs are listed with his correct number--it's just in the list of dogs that he has one listing with the incorrect number.

Should I be able to see Awards Requests?  It come up as an error and I don't know if that is supposed to be functioning at this time.

Thanks again!

Title: Re: Can't log into Member Section
Post by: Chris Nelson on January 13, 2014, 11:33:17 AM
Number issue is fixed.

I'm gonna try and get the awards request file back up today
Title: Re: Can't log into Member Section
Post by: Desiree on January 15, 2014, 11:18:55 AM
Chris I have logged into the member section several times; however today I am getting the following message:

 Fatal error: Call to undefined function GetTableData() in /home/content/63/9200463/html/MemberSection/classes/searchclause.php on line 73

Any idea?

Thanks in advance:
Desiree
Title: Re: Can't log into Member Section
Post by: Chris Nelson on January 15, 2014, 10:57:11 PM
Should be back up now.

I made a little boo boo when I was in there, but I fixed it :)
Title: Re: Can't log into Member Section
Post by: Desiree on January 16, 2014, 04:50:38 AM
Thank you, it works great!

Desiree
Title: Re: Can't log into Member Section
Post by: lfranke on January 19, 2014, 08:49:47 PM
Member section is missing one of my dogs, Flame 0-09260.

Lori
Title: Re: Can't log into Member Section
Post by: Sharon Nelson on January 19, 2014, 09:08:47 PM
Member section is missing one of my dogs, Flame 0-09260.

Lori

If you are trying to look up that number, it isn't a valid number.

Sharon
Title: Re: Can't log into Member Section
Post by: lfranke on January 20, 2014, 11:02:17 AM
Opp, typo on this post she is Flame 05-09260.

Both my old gal River and Pup Nudj are listed, Flame the middle child is not.

Lori
Title: Re: Can't log into Member Section
Post by: Sharon Nelson on January 20, 2014, 05:47:25 PM
Opp, typo on this post she is Flame 05-09260.

Both my old gal River and Pup Nudj are listed, Flame the middle child is not.

Lori

Chris will get that checked out.  For some reason Flame is showing up on Cynthia Franke's list.

Sharon
Title: Re: Can't log into Member Section
Post by: Chris Nelson on January 21, 2014, 12:17:09 PM
Fixed
Title: Re: Can't log into Member Section
Post by: quamashbcs@yahoo.com on January 26, 2014, 06:09:35 AM
I can't get into the member section. It won't go past the login page.
Title: Re: Can't log into Member Section
Post by: Chris Nelson on January 27, 2014, 09:13:54 PM
Frances, Just sent you an email.
Title: Re: Can't log into Member Section
Post by: cmallonee on January 29, 2014, 06:32:35 PM
I've gotten in but can't find the General Trial Secretaries Sections.
Title: Re: Can't log into Member Section
Post by: Sharon Nelson on January 29, 2014, 07:43:50 PM
I've gotten in but can't find the General Trial Secretaries Sections.

I added you into the Trial Secretaries group.

Sharon
Title: Re: Can't log into Member Section
Post by: djhamele on February 19, 2014, 10:34:53 PM
I also can't get past the log in area when I try to sign in.
Thanks for any help,
Deb
Title: Re: Can't log into Member Section
Post by: Peg Shea on November 10, 2014, 01:21:05 PM
Hi Chris,

I am able to log into the member section but one of my dogs is missing.  Can you please look into Beatrice 08-09289.  Thank you.

Peg Shea