NADAC Forum

General => General Discussion => Topic started by: Fran on July 17, 2016, 09:02:23 AM

Title: cant access member section
Post by: Fran on July 17, 2016, 09:02:23 AM
When I try to log into the member section to check my dog's points I get an error message after I enter email and zip code. same message on my cell phone yesterday and my laptop today.
It has always worked in the past so I wonder if there is a problem in the system.

Fran Stanford
Title: Re: cant access member section
Post by: Marcy Matties on July 17, 2016, 09:34:11 AM
I just tried it and it didn't work for me either.  There is evidently a problem with the VT submitting section also, so maybe the two have related issues.  Chris is at a Fun-raiser but Amanda said he would look at it when he gets through.
Title: Re: cant access member section
Post by: Chris Nelson on July 17, 2016, 02:58:55 PM
working on it now :)
Title: Re: cant access member section
Post by: ampezz on July 23, 2016, 09:23:22 AM
I also cannot get into it.  Keep us posted.
Title: Re: cant access member section
Post by: Chris Nelson on July 30, 2016, 05:23:22 AM
Alright should be working now!

If you can't get in at this point then shoot me an email.

9 times out of 10 it is a capitalization issue.    nadacchris@gmail.com is not the same as NadacChris@Gmail.com so it won't accept it.