NADAC Forum

General => General Discussion => Topic started by: Paulette Couture on January 02, 2018, 09:57:45 AM

Title: 2018 Associate Dues
Post by: Paulette Couture on January 02, 2018, 09:57:45 AM
Happy New Year! 

Can we pay our Associate Dues via PayPal?  I believe I have in the past but wanted to double check.  Also what e-mail address would we use, as that may have changed.

Thank you!
Paulette
Title: Re: 2018 Associate Dues
Post by: Chris Nelson on January 02, 2018, 12:31:12 PM
Sure can!

Support@nadac.com is the go to address for everything now :)
Title: Re: 2018 Associate Dues
Post by: Linda W. Anderson on January 02, 2018, 01:10:49 PM
What are the fees for Asso. membership?
Linda
Title: Re: 2018 Associate Dues
Post by: Stardax Dachshunds on January 02, 2018, 02:25:52 PM
Do we need to fill in the Application Form if we are just renewing, or can we just put our Membership # in the paypal text box?

I see an FAQ that says "Associate membership fees are $15 for one year, $35 for 3 years or $50 for 5 years"  Is this still correct?

Thank you,
Brenda
Title: Re: 2018 Associate Dues
Post by: Chris Nelson on January 02, 2018, 02:40:10 PM
You can use PayPal directly, or you can use the renewal form.    Either way works and is about the same amount of work for us :)

The costs are:
1 Year = $15
3 Years = $35
5 Years = $50
Title: Re: 2018 Associate Dues
Post by: BeckyAH on January 02, 2018, 03:17:57 PM
You can use PayPal directly, or you can use the renewal form.    Either way works and is about the same amount of work for us :)

The costs are:
1 Year = $15
3 Years = $35
5 Years = $50

I did both - used the renewal form then realized paypal was an option and paypaled - but I put my associate number in the note section so hopefully things get synched up.
Title: Re: 2018 Associate Dues
Post by: Paulette Couture on January 02, 2018, 06:34:36 PM
Thank you, Chris!
Title: Re: 2018 Associate Dues
Post by: Rosemary on January 03, 2018, 09:52:05 AM
Thanks for the reminder.  I sent by Paypal with a note that it's for renewal and our number.  I hope that works.
Title: Re: 2018 Associate Dues
Post by: Joyce Roessner on January 03, 2018, 02:20:29 PM
Hi Chris
I just tried to login to the Associate Area, and since I can't remember my password, I clicked on Forgot Password.  WHen I put in my email address, I get
SMTP connect() failed.



Title: Re: 2018 Associate Dues
Post by: Joyce Roessner on January 03, 2018, 02:21:41 PM
Of course, as soon as I posted that, I managed to get in .... <grrr>  sorry about that ...
Title: Re: 2018 Associate Dues
Post by: jmcarlson on January 03, 2018, 03:31:49 PM
I received an email today saying my associate membership has expired. But when I last renewed, I renewed for 5 years and my membership card says it expires 2021-02-07. My membership number is MJ877. Could someone please clarify this for me?

Thanks
Joanne Carlson
Title: Re: 2018 Associate Dues
Post by: Vicki Storrs on January 03, 2018, 05:53:41 PM
Same here. Rec’d a renewal notice—which IS a wonderful thing, if it’s correct—-but have my card in front of me that says my membership expires 1/2021.
Vicki Storrs
Title: Re: 2018 Associate Dues
Post by: mephalon on January 04, 2018, 04:44:39 AM
Interesting is in 2016 I renewed for 5 years so my expiration should have (and did show as until today) be 2021.   Now it says my associate membership expired on 1/1/18-   

Title: Re: 2018 Associate Dues
Post by: Chris Nelson on January 04, 2018, 06:37:18 AM
Hey Folks,

It appears the issue for the majority of folks having this issue is duplicate records.      Basically our system is in desperate need of an update, which is in progress but hasn't gone through yet.

The main reason for the update is that if it can't EXACTLY match new records it just creates a new associate line for that person.    This can happen during renewals or new dog registrations.

Normally I catch these and merge the files together, but there was a specific instance that I wasn't checking for that allowed some to slip through.

So we're correcting these now!    The expiration on your card is the accurate one :)

So just give it a day or two and all will be well
Title: Re: 2018 Associate Dues
Post by: Pam Kaye on January 04, 2018, 07:35:56 AM
I should have checked my card before renewing, but I didn't.  I also saw that my info on line said my membership had expired on 1/1/18.  I'm now a member until 2027  :-\
Title: Re: 2018 Associate Dues
Post by: Chris Nelson on January 04, 2018, 12:03:42 PM
I should have checked my card before renewing, but I didn't.  I also saw that my info on line said my membership had expired on 1/1/18.  I'm now a member until 2027  :-\

We'll refund your recent one Pam :)
Title: Re: 2018 Associate Dues
Post by: Pam Kaye on January 04, 2018, 12:09:51 PM
Thanks, Chris.

Title: Re: 2018 Associate Dues
Post by: Ktvialle on January 04, 2018, 04:13:24 PM
Chris, one nicety suggestion. On the wonderful email reminder I got it would be great if it had my Associate number so I could just click the link and renew. Not a big deal, but would make it so easy.
Title: Re: 2018 Associate Dues
Post by: Chris Nelson on January 04, 2018, 05:24:31 PM
Chris, one nicety suggestion. On the wonderful email reminder I got it would be great if it had my Associate number so I could just click the link and renew. Not a big deal, but would make it so easy.

Good idea!

I'll definitely do that next time :)
Title: Re: 2018 Associate Dues
Post by: runningmadly on January 05, 2018, 06:45:11 AM
Hi, my associate number is MF624-I thought my number was good until 2021.  Would you mind checking? If it is expired I will pay up right away!  One question, it says the associate membership is good for a household - does this mean this covers both Tom & I or should he renew also?

Thanks! Sorry for the bother.

Pat
Title: Re: 2018 Associate Dues
Post by: Richard Wolfe on January 05, 2018, 07:31:37 AM
Hi,, Pat.  Earlier in the thread Chris explained there was a programming error that he would correct.  Mine showed expired as well, but is correct again.  I suspect that if you check again soon yours will be as well.
Title: Re: 2018 Associate Dues
Post by: Heidi Konesko on January 06, 2018, 10:33:03 AM
oh good.  so if our expiration date is 2021 we can ignore the expiration email then. 
Thank you!  -Heidi in NH
Title: Re: 2018 Associate Dues
Post by: Chris Nelson on January 06, 2018, 05:59:23 PM
Hi, my associate number is MF624-I thought my number was good until 2021.  Would you mind checking? If it is expired I will pay up right away!  One question, it says the associate membership is good for a household - does this mean this covers both Tom & I or should he renew also?

Thanks! Sorry for the bother.

Pat

It should be corrected now, and it should be corrected now for everyone else too!    Took a few hours but we went through all the old emails and I'm pretty confident we got everything back to where it should be.

But if someone still has the incorrect expiration shoot me an email!
Title: Re: 2018 Associate Dues
Post by: Maureen deHaan on January 08, 2018, 02:50:31 AM
HI Chris - I had emailed you through support and have not heard back - the question was about club dues - can you check?

Thanks
Title: Re: 2018 Associate Dues
Post by: runningmadly on January 08, 2018, 04:38:29 AM
Thank you!

Pat Moloney-Harmon
Title: Re: 2018 Associate Dues
Post by: Chris Nelson on January 08, 2018, 11:27:19 AM
HI Chris - I had emailed you through support and have not heard back - the question was about club dues - can you check?

Thanks

Hey Maureen,

Weird, I responded that same day I believe.

To answer your question you're all good for 2018 :)
Title: Re: 2018 Associate Dues
Post by: Maureen deHaan on January 09, 2018, 02:44:44 AM
Thanks buddy!