Author Topic: Can't log into Member Section  (Read 4040 times)

Chris Nelson

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Can't log into Member Section
« on: May 20, 2012, 09:16:49 PM »
So we keep logs of failed and successful log in attempts to the member section.    And there is a LOT more failed attempts than successful ones.

But I don't get too many emails saying 'I can't get in'.

So I ask that if you can't get in, please email me.   Things have slowed down and we are getting into a rhythm.  So time is coming more easily.    And I really do want everyone to be able to access that area.

Plus it's handy for us to have updated emails for our people, then we can get into contact with you.   And 98% of the issues with logging in are because of outdated emails.

You can contact me through the forum using the PM option (Private Message) or through my work email: nadacchris@gmail.com

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The Management
« Last Edit: May 26, 2015, 08:50:16 PM by Chris 'CJ' Nelson »

Renate B.

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Re: Can't log into Member Section
« Reply #1 on: May 22, 2012, 09:53:15 AM »
You got it! It just took me 3 attempts to log in.

Renate B.

Chris Nelson

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Re: Can't log into Member Section
« Reply #2 on: May 22, 2012, 05:04:27 PM »
Also keep in mind the Member Section does NOT use your forum username and password.

They are two completely separate places.

I see a lot of folks trying to log in using their forum usernames and not having much luck.

And the email address it wants is the one we have in our main files, most likely what you used when you registered.   Unless of course you sent us a note saying you changed emails.

vjagility

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Re: Can't log into Member Section
« Reply #3 on: May 23, 2012, 02:44:57 PM »
Is the Member section for associate members?

mary holmes

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Re: Can't log into Member Section
« Reply #4 on: May 15, 2013, 08:06:00 AM »
 :-[ Chris I can't log into the member section.  I tried for 3 days.  I was trying to find my old associate number but I think the I will just get a new one. I don't know what is wrong with the members section but I kept getting pop-ups.
Mary Holmes

Chris Nelson

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Re: Can't log into Member Section
« Reply #5 on: May 15, 2013, 09:40:17 AM »
AP523

The email we have on file for you is also outdated.  I just went and updated it, so you should be able to get in now.

Chris Nelson

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Re: Can't log into Member Section
« Reply #6 on: May 15, 2013, 09:41:25 AM »
And your password is your 5 digit zipcode :)

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KariHammargren

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Re: Can't log into Member Section
« Reply #7 on: August 02, 2013, 05:58:22 AM »
Hi  Chris,
I have made three attempts at posting something to the forum yesterday, having some trouble with that any ideas or hints on that one???
Thanks
Kari Hammargren
Elf,Trip, Ellie and MiniE
Live life to the fullest, in the end it's not the years in the life but the life in the years. Abraham Lincoln

Chris Nelson

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Re: Can't log into Member Section
« Reply #8 on: August 02, 2013, 11:44:57 AM »
Umm nothing is coming to mind.

What were the topics you tried to post in?

Jo Benn

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Re: Can't log into Member Section
« Reply #9 on: January 06, 2014, 08:11:34 PM »
I have no problem logging into the member section.  However, there is only information there about one of my dogs.  How would I get the information for my other dog?  It shows info for Rashi #12-07120.  It does not show Jake #06-08811.  I've been waiting for an award I requested for Jake several months ago--maybe he got deleted...

Thanks!

Jo Benn
Jo Benn

Chris Nelson

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Re: Can't log into Member Section
« Reply #10 on: January 08, 2014, 03:53:47 PM »
Hey Jo,

Check it now,  Should be fixed.

Although it looks like Rashi got registered twice, So I'm sure we'll have to get that sorted out :)

Jo Benn

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Re: Can't log into Member Section
« Reply #11 on: January 08, 2014, 05:47:28 PM »
Thanks, Chris!  Yes, now all my dogs are there--even my old agility-hating Alli, who was reason I got a new dog who might actually like to do agility. ;D  I have a problem with the awards request tab, though.  It gives me an error.  I'm just trying to find out what had happened with Jake open versatility request.
Thanks for your help!

Jo

PS  And yes, now Rashi is in there twice.
Jo Benn

Tammy Lenski

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Re: Can't log into Member Section
« Reply #12 on: January 09, 2014, 01:44:38 PM »
Hi, Chris -

I also have no problem logging into the member section but neither of my dogs seems to be connected to me and my membership. I have two dogs: Smudge 11-07119 and Missy 11-07120. Can you help me?

Thanks!
Tammy, Missy & Chica
Peterborough, NH

Chris Nelson

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Re: Can't log into Member Section
« Reply #13 on: January 09, 2014, 03:22:33 PM »
Try it now Tammy.  Should be good.

Jeannie Biggers

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Re: Can't log into Member Section
« Reply #14 on: January 09, 2014, 03:46:55 PM »
Hey Chris... since you are working on it... I can not get in either???
Jeannie Biggers
GotDog? LLC
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