After listening to this I have a question and a suggestion.
1) When talking about the quarterly updates by email, you said you would send them to "current competitors". How are you defining that? What do people who are not currently trialing but want to keep up with the information covered in those need to do to make sure we're on the list?
2) In reference to the Achievement Awards - why not make it either Jumpers or Chances for the "regular" one and allow handlers to choose which class to leave out of the criteria for the "versatility" one? Most teams have "that class" that lags behind the others and for some becomes just too frustrating to continue. Why single out Chances?
As for the comments about the value of the different awards, that is for each person to decide for themselves. I have had 3 agility dogs. My first one got a NATCH, the second one a NATCH-2 and V-NATCH, my third one got a Novice All Around Award. While they all mean a lot to me, the one that required the most blood, sweat and tears was the Novice All Around. For that particular dog, that was the equivalent of a NATCH in my mind. People who truly watched our journey get that. And even if they didn't, I get it. It wasn't the goal I started out with for her, but it required more effort on her part than the NATCHes my other dogs achieved. And bottom line, I'd give up all the awards and medals we earned for just one more day with any of my dogs.